This is a question that many small business owners ask and the answers you would receive vary greatly, depending on who you ask. People over the age of 50 might not be totally au fait with IT and computing in general and would probably tell you not to worry too much about IT; yet those who grew up with ones and zeros would certainly disagree, citing the fact that we are living in a digital age, which can’t really be disputed.
What Are Managed IT Services?
In order to answer the title question, it is important to take a look at IT services and more importantly, why they have to be managed.
Here are some of the IT services offered by a managed IT services company in Charlotte.
- Cloud network – The creation and maintenance of a secure digital network to store and access critical business data. The vast majority of US businesses are now on the cloud and unless you happen to be a network administrator, you would know next to nothing about LAN systems or permission hierarchies. This means the provider manages the network and is always on hand to deal with issues; what are the benefits of migrating to the cloud? You can access your data from any location, using a cellphone, tablet, laptop or PC and there is no bulky software, you simply login and access what you need.
- Internet Telephony – Voice over Internet Protocol, or VoIP, uses the web to send and receive audio and video data, giving you real-time video on a global basis; whether you are calling your wife to say you’ll be late home or you want to discuss contract details with a business owner in Singapore, VoIP is a low-cost/high reward addition to any organization. Think about how easy it would be to have all your sales managers be in the same Zoom call, when you can collaborate just as effectively as if you were in that hotel conference room. Here are a few ways that you can streamline your business processes.
- Data Theft – The 21st century thief is highly competent at hacking and there are many tech people who turn to the dark side and make a living selling stolen data. The second you connect to the World Wide Web, you are at risk of data theft and malicious cyber-attacks; imagine what would happen if all your customer financial data was hacked? Events like this do happen more than you would know; we only get to hear about the big corporation hacks, when millions of users are compromised, but many small businesses fall victim to cyber-crime.
To conclude, managed IT services can streamline your business processes and, in this day and age, it is essential to have a very strong digital presence, while also engaging the best in terms of cyber-security. If you would like to connect with a managed IT services company, Google is your best friend and in no time, you will be enjoying the many benefits of being on the cloud.
