What is digital process automation and what are its benefits?
Digital Process Automation (DPA) tools enable companies that use them to carry out a successful digital transformation of their businesses in an efficient manner. The benefits of implementing DPA are manifold and include much more than just optimising costs of company operations, alongside significant time and money savings. Thanks to digital transformation, companies can improve the efficiency of their operations in almost every area of activity, which has a positive impact on the daily functioning of the organisation and significantly facilitates the implementation of its business strategy.
Digital process automation is a natural follow-up to the classic concept of business process automation (BPA). By taking advantage of the available and dynamically developing technological innovations, digital process automation focuses mainly on the digitalisation of processes, workflows and company document circulation, which enables companies to automate the transfer of tasks, information, data and digital versions of documents between all persons involved in a given business process. DPA also enables companies to vastly improve the flow of information within the organisation, optimise the functioning of the entire company, as well as to provide ongoing and seamless access to current data and guidelines. All tasks and workflows remain under full control, and they are always carried out in accordance with current procedures and guidelines. You compare these tools to use uipath vs microsoft power automate.
Modern technologies and IT solutions remain an inseparable element of digital transformation – they are a tool without which digital process automation would have no chance of success. Their aim is to systematically improve and optimise business processes, improve customer service methods, increase organisational flexibility, as well as take advantage of the opportunities presented by the modern business world and innovative technologies.
Digital process automation as the key to better work efficiency
The implementation of business process automation technologies gives the employees more time to deal with value-added tasks, supporting the development of the organisations, which require independent thinking, expertise and experience. This context also includes an even more technologically advanced approach – Intelligent Process Automation (IPA), which incorporates elements of Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML) into process automation.
The digitalisation of business processes enables organisations to offer completely a new quality not only in the area of improving work efficiency within the company, but also by improving the processes already implemented and functioning in the organisation. These days, we are seeing more and more dynamic technological development related to process automation in companies. There are also indications fact that it is going to accelerate in the coming years. This is a good direction – digital process automation brings numerous significant benefits to companies that decide to embark on the journey, the most important ones including process optimisation, elimination of errors, increasing work efficiency, acceleration of project implementation pace and reducing operational costs of the business.
Digital process automation in a company – practical benefits
Any company can successfully take advantage of digital process automation, regardless of industry, and the employees of virtually every department can appreciate its benefits – primarily sales, customer service, marketing, manufacturing and – of course – administration. DPA is implemented by taking advantage of modern IT systems, including the most notable ones – technologically advanced low-code platforms, which can be used for managing and automating business processes. Process management and optimisation using a bespoke business application created thanks to such a platform enables optimised, efficient and proper execution of tasks. Moreover, some of the low-code platforms also enable introducing real-time changes and improvements, which translates into quick and effective implementation of new rules and policies and thus carrying out the processes at even higher level than before.
High-end business systems allow their users to automate tasks and workflows. Documenting individual changes introduced in the process and updating its course for all stakeholders enables the organisations to make sure that all tasks area carried out in accordance with the applicable principles, requirements and external guidelines, which increases the efficiency and effectiveness of work in the company. The insight into all processes taking place in the company and the relevant data enables monitoring their effectiveness and allows for introducing necessary changes and improvements. Automation of the majority of manual tasks carried out by employees has a positive impact on their quality, eliminates the risk of errors and mistakes and enables managers to refocus attention and energy of their staff towards activities and tasks, which are more important from the point of view of the company’s development and which cannot be automated due to their nature.