TPM stands for Trusted Platform Module, it is a small security chip present on your motherboard which contains all the confidential information. This chip offers hardware as well as security-related functions, but sometimes many users face Alert! TPM Device Is Not Detected. If you are one of them, this post will help you troubleshoot this undetected TPM issue.
But before we move further, let me clarify that some of you use older PCs, many older PC models do not support the TPM module. So, before jumping to the troubleshooting solution, check whether or not your PC supports TPM services. The best way to verify TPM services is to take a look at the UEFI/BIOS Security settings.
If TPM is available for your PC then the problem is related to your TPM only, to fix this problem move forward to given Troubleshoot solutions.
But before that, let’s discuss how TPM works, which applications use TPM services, and what are the Causes of this problem.
So, without wasting time, let’s get started…
Why TPM is important for Dell PC/Laptops?
TPM chip is a cryptographic module that improves the PC’s security and privacy system. It protects your Date by encryption & decryption, protecting your authentication credentials and checking software running on your PC are basic functionalities associated with PC security. Not only that, TPM Chip stores all your data more confidential, promotional Data like confidential certificates, passwords, encryption keys etc. By using this TPM service on your Dell PC is more beneficial and it provides your Dell PC with an extra layer of protection from malware attacks.
Which Application Uses TPM Services?
Lots of applications use TPM services to provide extra protection to their users. Most of the VPM (Voice Privacy Mask) Applications such as Cisco client VPNs, ExpressVPN use TPM to hide data and IP addresses so that they can transfer your network activity to another server easily without any data link.
Apart from this, File encryption Applications such as Microsoft BitLocker also use VPN to protect your data from unauthorized access. And Email- clients like Outlook also use VPN to protect your Personal Information, data, important mails, Passwords from unauthorized access.
But in some cases, For no reason, it happens on your Dell laptop, when you boot your Dell PC you can encounter an error message saying that “TPM Device Not Detected on Boot“. So, in this below section, I list out some of the common reasons behind this problem.
What Are the Causes of “TPM Device is Not Detected” on Dell?
Here, I mention common causes behind this Error message on Dell PC laptop. Read them and use below given Troubleshoot solution accordingly:
- If your BIOS firmware is not updated.
- If TPM is not enabled or present on BIOS
- TPM chip is missing on your Dell Pc laptop.
- The TPM uses the OEM driver and not the built-in Trusted Platform Module driver.
Since you are familiar with the courses, carefully follow the instructions below to troubleshoot the problem Alert! The TPM device is not detected on Dell.
Troubleshoot Method to fix TPM device is not detected Problem:
Method 1 – Enable TPM in BIOS.
To fix this problem, Check your TPM in BIOS is enabled or not, if it is disabled then enable it. This instruction can be different for your BIOS version, so for your convention plz check these steps according to your version.
- To get into BIOS, click on F2 or Del key until your PC gets Boot.
- Once you enter BIOS, click on the Advanced/Security option
- Now, scroll down and search the TPM feature, once you get this feature then Enable it by clicking on Enable button.
Method 2 – Reset BIOS
Another best solution to fix this problem is to Reset your BIOS, Resetting the BIOS to Default gives a fresh start. So, follow the below-given instructions to do so:
- Switch off your Laptop and remove all the power cables.
- Now, click on the CTRL+ESC key together, and keep on pressing both buttons and insert the power cable on your laptop,
- After that, click on the POWER button to turn it ON.
- Once the laptop boots, release the CTRL+ESC keys.
- Now, you enter into BIOS settings page, Select the ROLLBACK BIOS option. So, that you can roll back the previous default version.
- Now, click on the Save button to save all the changes.
- After that, restart your PC.
Method 3 – Reinstall TPM
If you follow all the methods listed above and still face this problem, please reinstall your TPM device. For that, follow the instructions given below:
- First, click on the Windows + X keys together to open the device manager.
- Then click on the Security option
- Under it, you will get Trusted Platform Module or Trusted Platform Module 2.0.
- Now, right-click on it To get uninstall button. Now click on Uninstall button to Uninstall.
- After that Restart your Dell PC.
- Now, the TPM driver will automatically be installed on your Dell PC or you can navigate to the Microsoft official website, from there download the Latest Version of TPM and install it on your PC.
Here I mention all possible information as well as an effective solution to Fix this Error message saying that “Alert! TPM device is not detected on Dell Laptop/computers“.
Apart from this, some users also Face TPM Has Malfunctioned Problem. So, follow all three Methods carefully To fix this problem.
I hope this blog is helpful for you, so like and share this post with your friends.