Six Ways Technology Has Changed The Flooring Industry

The flooring industry has seen a lot of change in recent years, most notably with the advent of new technologies. While trends are constantly changing, the impact of technology has been particularly pronounced in the flooring industry, resulting in both new opportunities and challenges for businesses. The expert staff at are sharing six ways technology has changed the flooring industry from manufacturing to the customer experience.

1. Increased Manufacturing Efficiency

Technology advancements have made it possible for manufacturers to produce flooring products more efficiently, resulting in increased productivity and lower costs.

Until the early 2000s, most floorings were made through a labor-intensive process involving machines and a lot of manual labor. This process was not very efficient, and it resulted in high production costs.

Today’s manufacturing process has been automated, thanks to computer numerical control (CNC) machines that can quickly and accurately cut and shape materials. This has helped to reduce production times and costs, making the flooring more affordable for consumers.

2. Improved Flooring Materials

In the past, carpet and vinyl were the two most popular types of flooring on the market. However, these materials had their drawbacks – they were not very durable and often needed to be replaced after just a few years.

Now, many different types of flooring available are much more durable and long-lasting. Thanks to advances in materials science, flooring manufacturers have created products made from more substantial and resilient materials.

Some popular choices in durable flooring include luxury vinyl tile (LVT), stone, and ceramic. These materials are designed to withstand heavy traffic and last for many years. You can find more information on durable flooring options on

3. New Installation Methods

In the past, most flooring installations were completed by professional installers. Homeowners had to make their selections, then schedule an installation time that worked around the installer’s schedule, and the process could be disruptive to daily life.

Now, the homeowner can install many types of flooring with minimal disruption. For example, LVT and ceramic tile can often be “floated” over the existing floor, meaning that no adhesive or nails are required. This installation can be completed in just a few hours and does not require special skills or training.

4. Advances in Green Technology

As consumers have become more aware of the environmental impact of their choices, the flooring industry has responded with new products made from sustainable materials.

Many “green” flooring types are now available, made from recycled or renewable materials. For example, bamboo is a popular choice for eco-friendly flooring because it grows quickly and does not require chemicals or pesticides to thrive.

There are also many types of flooring made from recycled materials, such as carpets made from recycled plastic bottles. These products help reduce the flooring industry’s environmental impact and create a more sustainable future.

5. Increased Use of Technology in Retail Stores

Online shopping has become more popular, so many flooring retailers have changed their business models. In the past, consumers would go to a store, look at samples, and order their flooring from the retailer.

Many stores have started using technology to give consumers a better shopping experience. For example, some stores have implemented 3D virtual reality (VR) technology, which allows consumers to see how a floor will look in their home before they make a purchase.

Other companies, such as, have developed mobile apps that allow consumers to browse products and get information about pricing and availability. These apps make it easier for consumers to compare products and find the best deal.

6. Improved Customer Service

The flooring industry has always been customer-focused, but recent years have seen an increase in the use of technology to improve customer service.

Many companies now offer online chat features on their websites, so consumers can get help with their purchases without picking up the phone. This is convenient for both the customer and the company and allows for more efficient customer service.

In addition, many companies now offer online order tracking, so customers can see where their order is and when it will be delivered. This transparency helps build trust between the customer and the company and makes buying easier.

Final Thoughts

Thanks to technological advances, the flooring industry has come a long way in recent years. These changes have made the industry more efficient, sustainable, and customer-focused.

As the industry continues to evolve, we expect to see even more changes that make it easier for consumers to find the perfect floor for their homes.