Wondering When to Outsource IT Solutions? Here Are Some Telltale Signs


There comes a time when a business has to decide whether or not to outsource different segments of the business. In that environment, IT solutions are pretty big when it comes to outsourcing. This is because a third-party that specializes in providing IT support has the latest technology, up-to-date information, a team of tech-savvy experts, and the required infrastructure. While IT is their core business, it may not be yours. And when you find yourself in a fix, it’s always better to go with the experts. Not only will you save money in the process but also free up your bandwidth to concentrate on tasks that align with your businesses’ core values.

Let’s assume that you understand the benefits of hiring managed service providers. Now, you may want to hire them for your company. The challenge here is knowing when to finally take the leap and outsource your IT operations to an outsider. This article will explain in detail the telltale signs that you must notice to finally jump towards outsourcing:

When internal costs add up to be higher than external expenditure: While that is pretty self-explanatory, an elaborate explanation will not hurt. Unless you’re a business that generates revenue from your IT operations, you may be spending more than you should. If you have an internal IT team, the cost of maintaining and growing it will always be higher than the budget of your organization. However, when you understand the economics behind doing business, you’ll understand that the demand can be met, at a lower cost even, through outsourcing the IT department.

When you want to enhance your business without facing disruptions: Let’s say you’re pretty good at personally managing your companies’ IT department. However, there will come a time when you may be unavailable or require expert help with some issues. In such cases, unless your core business is IT, you may want to hand over the operations to a third-party that understands the ins-and-outs of the industry.

A managed IT provider with extensive experience in various IT processes, including cybersecurity, can support your organisation 24/7 to ensure your business system is protected at all costs. Using their in-depth knowledge and skills in managing technology, your team can focus on strengthening and growing your core business.  

The moment you become enticed by the cloud: Well it’s 2020, and more and more organizations are moving their data to the cloud. In fact, most experts believe that it’s never too early to move all your information, hosting services, and private data to cloud servers. While an internal team can be of help, it’s better to go with MSPs that provide IT support and are experienced in helping companies transition to the cloud. Doing this will not only minimize any disruptions but will also give you an It partner than can guide your company forward.

With cloud-based services, you can have a more reliable and scalable IT infrastructure designed to improve your business performance. These services streamline your business operations and support your company’s growth and development. Remote cloud servers provide unlimited and secure storage space and bandwidth. A managed IT provider will ensure that you’re able to maximize the benefits of cloud technology so your business can scale up or down as necessary.

If you want free time to focus on your primary product: Every business is in the market to sell something – a physical product, an application, a device. Whatever be the case, unless you have time to focus on perfecting the product, it may not reach its full potential. Moreover, everyone can do with more time on their hands. It allows them to think about the future of the company and concentrate on scaling up the business. If managing tech is taking up all your time, it’s time you outsource it!

When you intend to scale your business: If you have plans of growing your business, it’s a good idea to outsource to an IT firm that specializes in areas that you need support with. Assuming you have an IT staff, you may want to include them in the scale-up process, get them to weigh in on an MSP, and get going from there. This will allow your team to stay on the same page and will let you leverage the expertise of an MSP to your advantage.

If you need services for a short duration: Not all businesses require end-to-end IT solutions. Some may only want an IT professional to assess their security standing. In such a scenario, businesses can benefit from hiring an IT firm for a particular service. Doing this will allow you to gain some insight into the workings of the MSP and will save you from hiring another resource. Consequently, the work will also get done by a team of experts.

Choosing A Managed IT Service Provider

So, now that you know the tell-tale signs when to outsource your IT solutions, it’s time to learn how to choose a reputable MSP company. Here are some tips:

  • Create A Shortlist: List down at least three of your prospective MSP companies so you can compare their products and services to help you decide which one is the best provider to entrust your IT solutions.
  • Compare: Narrow down your choices by checking the credentials and offerings of each company. Compare the plans, rates, and customer service levels.
  • Choose: Select an MSP that can offer the best services based on their portfolio, interview session, and your initial experience dealing with them.

Outsourcing is a pretty good idea, especially if you consider the benefits that it offers in the segment of IT. As a business, you need to get clarity on your priorities, budget, and requirements. Once you have those in place, you would know when you should go ahead and partner with a company that is an expert in the field of technology!